Troubleshoot QuickBooks Error Code 15215

Step to Fix QuickBooks Error Code 15215

Landed into QuickBooks error code 15215? Well, this post is going to help you in rectifying such an error. Well, this is a typical error code that majorly occurs at the time of updating the payroll & maintenance release. Also, it can be caused due to the limitation where it access and the server gets failed to respond. While downloading the payroll updates, you will see the following warning error message: Error 15215: Unable to verify a digital signature. This error might restrict you from accessing the server which leads to low or no response. A lot of factors can cause such an error. If you are also facing similar error, then make sure to read this post till the end. Or contact us at +1-844-405-0907, and we will provide you with immediate support and assistance.

QuickBooks Error Code 15215

QuickBooks  Error code 15215 Description

QuickBooks requires a proper functioning internet connection to ensure uninterrupted operations. Certain issues with the internet connection and QuickBook’s failure to connect with the internet set off errors in the application. Some other errors that you might face because of internet connectivity issues are QuickBooks Payroll Update Error 15270, QuickBooks Payroll Update Error 15243, and QuickBooks Error 15241. Immediately after you encounter the error 15215 in QuickBooks, it displays an error message “Error 15215: Unable to verify digital signature“. Numerous troubleshooting steps are suggested to get rid of the 15xxx series of errors by QuickBooks experts, and you will find all of them further in the article.

Users experience difficulties updating payroll when a third-party firewall application obstructs QuickBooks Desktop software’s connection with the internet. This application can also be an antivirus that has a firewall feature.


Some download manager applications like Internet Download Manager utilize most of the broadband capacity that provokes QuickBooks Desktop error 15215.

What leads to QuickBooks Update Error 15215?

The following factors can lead to this error in QuickBooks:

  • In case of incorrect QuickBooks installation.
  • Or if the QuickBooks payroll file(s) or Windows system get corrupted due to Malware or virus or any other infection.
  • Another reason can be if QuickBooks file(s) deleted due to deleterious activities in the system or mistakenly.
  • Also, if Microsoft Internet Explorer has incorrect configuration.
  • If another application is running in the background while the update is occurring is interfering with the method.

Steps to fix the issue

The user can run the QuickBooks as a Windows Administrator to eliminate this issue in QuickBooks. The steps involved here are as follows:

  • The very first step is to confirm that the QuickBooks application is close
  • And then click on the Desktop icon.
  • Also, go for the Run as Administrator option
  • If it leads you to Do you want to allow this program to make changes to your computer? then choose the yes tab

At the end of this post, we expect that the reader might be able to get rid of such an error using the steps mentioned above successfully. However, if there is any query or if the user is unable to fix the issue even after using the steps above, then contacting our experts at +1-844-405-0907 is recommended. We are a team of certified QuickBooks professionals who work round the clock in providing instant support and service.

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