If you are running a cafe or a restaurant, you have probably wondered how to choose the best restaurant management system. Thankfully, restaurant management systems have come a long way in recent years. According to the National Restaurant Association, there are currently more than one million restaurants in the world and up to 15.6 million employees working offsite. The following article will explain how to select a restaurant management software to maximize your business.
Online Ordering Systems Allow Restaurants to Display an Updated Menu
A restaurant can use an online ordering system to display an up-to-date digital menu to diners. An online ordering system allows restaurants to keep an up-to-date list of available menu items and remove out-of-stock items as they sell. The system enables customers to order food online, see a real-time menu, check on allergies and add notes to their order. Customers can even pay securely using their credit cards.
The downside to online order management system is that the providers take a cut of the revenue that restaurants earn by accepting orders online. Some take up to 14% of the total revenue generated by the restaurants using their service. Since these platforms have a huge user base, restaurants cannot have complete control over the functionality and customer data. However, these systems are becoming a standard in many restaurants.
Employee Management Software Tracks Employee Hours
Restaurant and cafe businesses require employee management. While it may seem like an easy task, juggling a weekly schedule can be difficult. Past methods of managing employees included sticky notes, bulletin boards, and spreadsheets. Now, however, restaurant owners and managers are turning to restaurant management system to streamline the process, ensure employee satisfaction, and minimize their employee costs. Let us look at some of the benefits of employee management software for restaurant and cafe businesses.
The right employee management system can improve payroll accuracy and efficiency. It also includes an integrated POS solution. This can help you save time and improve customer service. This makes inventory management easier, and it even allows you to produce statistics about shoplifting and “dine and dash” events. With such powerful features, you will soon see how valuable this technology can be for your restaurant and cafe business. In addition, if you are wondering if it is right for your business, find out these pros and cons.
Reporting and Analytics Tools Provide Insights on Operations
In addition to providing valuable information on revenue and expenses, restaurant reporting and analytics tools can help owners make better decisions about their restaurant’s staffing. By using such tools, owners can monitor offline time and sales, analyze trends in orders, and identify any issues that influence sales. In addition, these tools can be used to share insights and data with other members of the business. Using such tools can help you make informed decisions about the right amount of staff to hire for a given period.
Reporting and analytics tools also help restaurateurs maximize the potential of their employee costs. By analyzing the trends that drive restaurant operations, managers can determine the best times for employees to work and optimize the amount of staff needed. For example, a hotel and restaurant management system should enable restaurant managers to monitor and track employee costs by identifying the best servers and low performers. This way, they can plan their staffing levels accordingly.
Cloud-Based Restaurant Management Systems Offer These Features
Besides allowing for online ordering, a best restaurant management system can also allow for tableside orders. The integration with mobile devices, like an iPad or an Android tablet, helps restaurants avoid overbooking and manage their staff accordingly. A restaurant management system may also integrate with a payment gateway, allowing customers to pay with different methods other than cash. Another key feature of a restaurant management system is the ability to generate reports and analytics for the restaurant. These include sales reports, financial statements, employee performance metrics, and marketing campaign metrics.
Most restaurants will start with a point-of-sale (POS) system, but there are many benefits to using a cloud-based restaurant management system. With a cloud-based system, restaurant data such as customer information, recipes, and inventory data is stored online. Another benefit of cloud-based restaurant management software is that it is easy to manage operations. It does not crash, and users can handle their business from anywhere.